Privacy Policy

Glittering Summit ("we", "us", or "our") operates the website glittering-summit.com and provides garden care services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out a contact or quote request form
• Subscribe to our newsletter
• Book a service or consultation
• Communicate with us via email or other channels

This information may include your name, email address, postal address, suburb, and details about your garden or service requirements.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on pages
• Referring website or source
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Process bookings and manage our client relationships
• Send service confirmations, invoices, and scheduling updates
• Improve our website and service offerings
• Send marketing communications (only with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist with our business operations (e.g., payment processors, email services)
• Professional advisers such as accountants or legal counsel
• Government authorities when required by law

All third parties are contractually obligated to protect your information and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Client records are typically retained for seven years after the end of our service relationship for tax and legal compliance purposes.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Glittering Summit
142 Greenway Parade
Ryde NSW 2112
Australia

Email: [email protected]